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Do Companies Really Need Social Media?

A few months ago my brother and I were out to dinner talking about work and the topic of social media came up. In the discussion, he said, “Our company would never use social media because we don’t need it.” I stared at him for a few seconds… wheels turning, gears grinding, ready to give him my full on social-media-rules-all speech when abruptly, I stopped. He said, “Tell me… why would we need it?” Truth is, I couldn’t answer him. It took me a few days to come to the realization that I couldn’t answer him because he was right, his company doesn’t need it. They won’t ever need it.

Before you judge me too harshly, answer me this: Name one company that absolutely needs social media, one that can’t live without it. Social media isn’t a need. It’s a want. It’s a benefit. It’s an asset to you, your company, and your brand. Social media is a modern luxury that is helping brands around the world to create brand equity in the minds of their consumers.

Just now, Coca-Cola is running their “Share a Coke” campaign that is absolutely killing it. It’s personal and it’s fun. All over social media “Laurens” and “Jessicas” are posting photos with their Cokes, Diet-Cokes, and Coke Zeros. The couple below has even leveraged the popularity of the Coke campaign to add a little something special to their big announcement. This shows that Coca-Cola doesn’t need social media to kill it. It helps them kill it. Simple as that.

 

 

Photo Credit: bjornmeansbear via Compfight

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